Amazing service and very cool selection of frames. I love all the vintage frames and sunglasses. Much better service there than the big shops, feels really personal and they really took their time. I felt really looked after and confident I’d had top-class experts looking into my eyes. Great.

Kelly Davies

The service I received here was second to none. James and his team were extremely helpful. Thank you very much.

Paul Rees

Have had excellent care for many years, staff friendly and efficient and I have never been pressured into buying more expensive glasses than I need.

Rhona Boudier

Not quite loved it lol but I was fitted in for an emergeny appointment 2 hours after ringing them fantastic service optician very thorough and she managed to get me seen at eye clinic following day thank you

Emma Myfanwy

Brilliant service and great range of glasses, love the designer stock. Fantastic value too.

Charlie O’Leary

Always very helpful when I need to choose new glasses.. Very good customer service from optician.. Wouldn’t go anywhere else ..

Alexis Campbell

Below is a collection of comments taken directly from the Seiko lens website from customers registering their new lenses (each time our customers buy Seiko lenses we also enter them into our own monthly draw for a free Seiko watch):

“I have used this optician for many years and have always found them very helpful,therefore when they recommended these lenses I was happy to follow their advice. Having used my new spectacles for several days, I can say that I am very pleased with them.”

“Friendly and helpful staff”

“Great service from dispensing optician Rod Carter”

“The service and advice provided by Arbuthnots is second to none. I would not dream of going to any other optician and have been going to Arbuthnots for some 40 years. Great Seiko lenses…………great service! Thanks to everyone”

“I always use Arbuthnot as my Optician as they give sound professional advice. I used Seiko lenses in my last pair of spectacles on their recommendation as they were the best for my lifestyle and prescription. Previous lenses had not given the clarity I ne”

“I have been going to Arbuthnot Opticians for many years and have always been more than satisfied with the service received. I have never had this latest type of “Seiko” vari-focal lenses before. I am surprised and delighted with their absolute clarity,”

“Excellent Optician, very thorough, best I have ever experienced”

“I had wonderful service both with lens and frames. I love them so happy with choice”

“As you can see from the above both my partner and I value highly the care given to us at Arbuthnot’s,and even though Ted has now retired the same standard of care continues.We truly are grateful to all, especially Sharon”

“I have been with this optician for many many years rod who deals with me I trust 110per cent .I have had Seiko lenses for a very Lon g time and would not have anything else I do keep up with the times especially like my purple lenses keep up the good work”

“they are amazing, so clear. thank you”

“I have obtained my glasses from Arbuthnotts for a number of years and have found them to be the best opticians in my area with the most up-to-date equipment for testing and photographing my eyes.”

“Excellent service at Arbuthnot”

“friendly yet professional.”


Fantastic service, really enjoyed my experience. Had a full eye consultation and then designed a pair of wissing glasses which I am very happy with. Thank you!

Kate Ellen

Good afternoon,

I have just attended an appointment to do with flashes and floaters and just wanted to provide feedback, as I think it’s important to.

I want to say how impressed I am with the clinic and all the staff. I have spent a lot of time at opticians and in optical environments over the years (both working and as a patient) and I must say that Arbuthnot’s really stands out above the rest.

All staff I encountered and observed today seem both professional and knowledgeable as well as friendly and approachable. I would particularly like to thank Grant (I think?), whose warm approach put my mind at rest. I would also like to point out that he has a knack of explaining things in a clear but not patronising way that doesn’t happen often enough with optoms (in my experience)!

I will certainly be coming back when my next check up is due and prompting (alright – nagging!) my husband to do the same.

Thank you very much and see you soon!

S Dickens

Exceptionally high quality of service from knowledgeable, friendly, helpful, professional staff and a superb range of high quality eye wear. I cannot fault this opticians. I recently purchased a pair of Oakley Frogskins RX prescription spectacles from them and they are possibly the finest spectacles I have ever owned. The quality if workmanship is second to none.

Neil Smith

Staff so friendly and professional with expert advice I felt at ease and very satisfied
Gils Burnaby

Superb service and attention to detail in all aspects.

David Butcher