Freedom of Information (FOI) Publication Scheme and The Environmental Information Regulations (EIR) Statement
Welcome to the publication scheme for Arbuthnot Opticians. This scheme is required by the Freedom of Information Act 2000.
This publication scheme is a complete guide to the information routinely made available to the public by Arbuthnot Opticians. It is a description of the information about our NHS services which we make publicly available. It will be reviewed regularly, and we will monitor its effectiveness.
| How much does it cost? | The publications are free unless otherwise indicated. Where information is provided at a cost, the charges will be calculated as set out in Class 7 below. |
| How is the information made available? | The information in each class is available on our website at https://arbuthnotopticians.co.uk/ or as a printed document from the practice. |
| Your rights to information | The aim of the Freedom of Information Act 2000 is to provide members of the public with access to information held by public authorities. You are entitled to certain information in relation to the NHS services we provide under the Freedom of Information Act 2000. Under the Data Protection Act 2018, you are also entitled to access your own clinical records or any other personal information held about you. See our Privacy Notice for details https://arbuthnotopticians.co.uk/ |
| Feedback | If you have any comments about the operation of this publication scheme or how your request for information under it has been dealt with, please contact: James Davies at james@arbuthnotopticians.couk |
| Classes of information | All NHS information at Arbuthnot Opticians is held, retained and/or destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be withheld under the exemptions set out in the Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are the protection of commercial interests and the protection of personal information under the Data Protection Act 2018. This applies to all Classes in the publication scheme. The information on this scheme is grouped into the following categories: |
| 1. Who we are | We are a private independent Opticians operating from 6 Broad Street, Barry CF62 7XP AND 12 Cornerswell Road, Penarth CF64 2UZ. We are registered with the Information Commissioners Office as a Data Controller, registration number ZB741685. |
| 2. Our services | If you are eligible for a free NHS sight test you can contact Arbuthnot Opticians for your free test. We will also accept NHS vouchers against purchases of glasses and/or contact lenses. To find out if you are eligible for a free eye test and/or NHS vouchers please contact NHS Direct on 0845 4647 or visit www.nhsdirect.nhs.uk. Alternatively, you can contact your local health authority. If you would like to make an appointment please contact us using the details provided at https://arbuthnotopticians.co.uk/ |
| 3. Financial and funding information | Arbuthnot Opticians will currently receive a fee for each NHS sight test performed in the UK. If you would like further information about the value of the NHS vouchers accepted, and NHS charges, please visit: www.wales.gov.uk These charges and voucher values are regularly reviewed by the NHS. |
| 4. Regular publications and information for the public | Information in relation to your NHS eye test. A range of patient leaflets in relation to prices, contact lenses, care for glasses, general contact lenses information and optical healthcare are available from Arbuthnot Opticians. |
| 5. Complaints | A copy of our complaints procedure can be obtained from Arbuthnot Opticians. If you have a complaint, we recommend that you first contact the owner. |
| 6. Our policies and procedures | Details of policies (e.g., Health and Safety and Privacy) are available from Arbuthnot Opticians. |
| 7. This publication scheme | Any changes to the publication scheme and any proposed changes or additions to publications already available will be published in this Class. |
| Cost of information | For the most part, you will only be charged for printed copies of the information required. Some information is available for free, but for others, there may be a charge. The charges will vary according to how the information is made available. The charges are as follows: Information accessed via the website or provided by e-mail is free of charge except for charges made by your own internet service provider. Requests for single printed copies are free of charge. Requests for multiple printed copies or archived copies will attract a charge to cover incidental costs such as photocopying and postage. These charges will be reviewed regularly and notified to you when you make the request. |
| Useful resources | Websites Information Commissioners Office www.ico.org.uk |
Environmental Information Regulations (EIR) Statement
The Environmental Information Regulations 2004 provide public access to environmental information held by public authorities.
Arbuthnot Opticians is an independent opticians operating as a private healthcare provider, including the provision of NHS-contracted services.
The organisation has reviewed its status under the Environmental Information Regulations 2004 and confirms that it is not designated as a public authority for the purposes of the Regulations. Accordingly, the Environmental Information Regulations 2004 do not formally apply to this organisation.
Should a request for environmental information be received, it will be considered and responded to appropriately in line with good governance principles and applicable legislation.